ResumeYard Review

ResumeYard ReviewResumeYard is a service that uses a database of templates proven effective among HR managers and constantly enhanced by their writers. ResumeYard’s resume writers have experience in over 30 industries.

OVERALL WEBSITE DESIGN AND USABILITY:

ResumeYard.com is another resume writing service that has put a lot of work and planning into developing a well designed and clearly laid out website. Their homepage actually tells the visitor just about everything that they offer.

Because their homepage contains so much information, their Main Menu can be kept short and simple, which we thought was a good technique.

Main Menu Items:

  • Home,
  • Prices,
  • Samples,
  • About.

ResumeYard displays their toll free number right at the top of the homepage and gives their office hours. Another cool technique is that the Main Menu and toll free number are ‘stickied’ so that while a visitor scrolls down, it is still visible.

Their homepage clearly lays out all of their services, which we cover below. Next, they explain their four-step process from first contact to delivery of the resume.

And finally, there is a contact-us type of form at the bottom of the page which makes it very convenient to ask any question that is on your mind or give them some feedback on their services.


RANGE OF SERVICES:

ResumeYard.com offers a good range of well written documents for job seekers. There are basic documents and additionally, there are many customized documents.

Here are the basic services:

  • Resume,
  • Curriculum Vitae (CV),
  • Cover Letter,
  • Follow-up Letter,
  • LinkedIn Profile,
  • Resume Templates.

The basic services above are divided into the following categories and then assigned to an experienced writer.

Customized Categories:

  • Entry Level: For students and recent graduates.
  • Professional: For mid-range experienced job seekers.
  • Executive: For the higher-level corportate positions.
  • Military-to-Civilian: Moving from the military to civilian sector.
  • Federal: For those job seekers applying for employment with the government.
  • Career Change: For job seekers desiring a change of industry.

AFFORDABILITY:

ResumeYard has prices ranging from $99 for the entry level resume up to $209 for the Entry Level Package: Resume Writing, Cover Letter, and LinkedIn Profile.
There are more ambitious packages and resumes for advanced positions available.

For those job seekers that order only the basic resume, there are addons available, such as, the Follow-Up and Thank You Letter for only $29.95. Also, a LinkedIn profile is available for $99.95.

PAYMENT OPTIONS:

ResumeYard.com accepts all the major credit and debit cards.

Acceptable Options:

  • American Express,
  • Citibank,
  • Discover,
  • MasterCard,
  • Visa.

If you need to pay by wire transfer or some other method, just email support and they’ll do what they can to accommodate you.


DELIVERY TIME:

ResumeYard.com has a standard delivery time of five days, but the customer can change that on the order form.

The other selections are:

  • three days,
  • 48 hours,
  • or 24 hours.

Of course, a faster delivery time will raise the price, but it’s worth it to many people.

CUSTOMER SERVICE:

ResumeYard.com has pretty good customer service. There are three ways to contact their CS department: email, toll free number, and Live Chat. We ran a test by asking some questions in all three channels. Their email reply came back pretty quick in about two hours. On the phone and Live Chat, they were very polite and professional.

GUARANTEE:

ResumeYard.com has a good guarantee and it has three aspects. Most important is they guarantee that you will land an interview.

All three guarantees are:

  • Satisfaction Guarantee
  • Interview Guarantee
  • Confidentiality Guarantee

SECURITY LEVEL:

ResumeYard has a good security expert on staff. We contacted him and confirmed that they use 128-bit encryption for logins and all money transactions. Also, they have installed a solid firewall on their server to prevent intrusions.